Our Service

Accessible to customers nationwide

Dynamo offers a telephone-based service enabling us to assist clients across the UK. With no need for face-to-face meetings, we can arrange your mortgage and protection by phone on a day and time that is convenient for you.

Dedicated consultant and case handler

When you contact Dynamo, you will be allocated a dedicated mortgage consultant who will work closely with you from start to finish, getting to know your individual circumstances and requirements. They will be supported by one of our case handlers who will be in regular communication with you throughout the application process.

Protecting your home and your family is at the heart of our service. Your mortgage consultant will refer you to one of our dedicated life insurance specialists to ensure your assets are fully protected should one of life’s unexpected events happens. We have helped many customers with simple and complex situations including those with serious health conditions who have been unable to get cover elsewhere. Our protection case handlers will deal with all of the administration to get your insurance cover in place.

Comprehensive service

Our comprehensive service provides you with more than just expert mortgage and insurance advice. We can also assist with lining up a solicitor, getting a valuation carried out and obtaining an EPC Plus to guide you in making your property more energy efficient.

Ongoing care

Our service doesn’t stop when your mortgage completes. Our aim is to make your mortgage one less thing that you need to worry about. Whether you have a residential mortgage or a portfolio of buy to let properties, we will keep in touch with you to ensure that you remain on a competitive rate and to discuss your future plans. Building a long-term relationship with our customers is at the very heart of our service.